Best Buy is a consumer electronics superstore with a reputation for great service and competitive prices. When you buy a phone from Best Buy, you have the option to return it within 14 days if you don’t like it or if it’s defective. However, there are some important details that you should be aware of before returning your phone to Best Buy.
In this article, we’ll go over the Best Buy phone return policy and explain how to return the phone you aren’t satisfied with your purchase.
What Is The Best Buy Phone Return Policy?
Best Buy’s phone return policy is similar to other big-box retailers like Walmart, Target and Amazon. If you need to return your phone, you can do so within 14 days of purchase.
The process is simple: You’ll need to bring the phone back to the store (if you bought it online or through their mobile app) or mail it back to them. You’ll also have the option of paying a fee of $35 if you’d like Best Buy employees to test the device and determine whether it’s eligible for refund or exchange.
First, all phones must be returned in their original condition or they won’t be eligible for refund or exchange. You also won’t be able to exchange your smartphone if it’s been reported lost or stolen by your wireless provider.
Can I Return Open Box Phones To Best Buy?
You can return an open-box phone to Best Buy if it’s defective.
If you try to return an open-box phone that is not defective, Best Buy will not accept it. If the phone is defective, you can return it for a replacement or refund. The store will test the phone for defects before it accepts your return.
In this case, you should explain that you did not receive the phone in good condition when you purchased it and provide any evidence of damage or missing parts. If they still won’t accept your return, call the customer service line at 1-888-BEST-BUY (1-888-237-8289) to speak with a representative about options for returning the phone.
Can I Return A Used Phone To Best Buy?
Best Buy will accept returns on used phones. However, you must be able to return the phone within 14 days of purchase and provide a receipt as proof of purchase.
If you have a gift card or store credit that was used to buy the phone, you can use it for your next purchase. If you paid for your phone with cash, then you will need to pay for the return in the form of cash or check.
You must also include all accessories that came with your phone when it was purchased from Best Buy. Some items such as earbuds and chargers are not necessary but can be helpful if you plan on selling your device online or at another retailer.
Can I Return Defective, Damaged, Or Incorrect Phones To Best Buy?
“Yes” you can return phones at Best Buy, but there are a few things you need to know.
First of all, if you bought your phone directly from us then we’ll accept it back for a full refund within 14 days of receipt of your purchase (and only if it’s in new condition).
If you bought it somewhere else and the store won’t take it back then bring it to us! We will exchange or refund the cost of the phone within 14 days of receipt of your purchase (and only if it’s in new condition) as long as the phone is not previously activated on our network or reported lost/stolen by another carrier.
Can I Return A Phone To Best Buy After 14 Days?
Best Buy has a 14-day return policy, but it’s not as simple as you might think.
You can return most devices within 14 days of purchase, provided they’re in good condition and have the original packaging.
In addition to Best Buy’s normal exchange and refund policies, there’s also a special deal for customers who want to return their phones after 14 days: You can return any phone for any reason for up to 30 days after purchase.
You’ll need to fill out a form on the website and ship your phone back within two weeks from when you purchased it. The company will send you a shipping label so you don’t have to spend extra money on postage.
