Walmart Exchange Policy (Without Receipt, Limitations, Time, FAQ’s)

Walmart stores offer a wide selection of merchandise for all your shopping needs. They also have a great exchange policy that allows you to return items without any receipt or even without the original packaging. Here Queryreview will discuss about Exchange Policy At Walmart.

Exchange Policy At Walmart applied by a two persons along with laptop, pen, calculator and files.
Exchange Policy At Walmart applied by a two persons along with laptop, pen, calculator and files.

Can I Exchange At Walmart Without A Receipt?

Walmart is a great place to shop, but it’s also a great place to return your items. The store will accept returns without a receipt, but there are some important things you need to know before you try this.

The good news is that most items purchased at Walmart are returnable with or without a receipt. This means that if you’ve lost your receipt or just want to exchange an item, you can do so at the customer service desk of any Walmart location (excluding Mexico).

Walmart also has a generous return policy on all electronics and media products as well as baby essentials such as diapers and formula — most can be returned up to 90 days after purchase for a full refund with no receipt required.

What Are Some Limitations For Exchanging Items At Walmart?

The biggest limitation for exchanging items at Walmart is that you can only exchange your items for an identical item. For example, if you have a shirt that is stained, you cannot exchange it for one that isn’t. This can be frustrating when you want to exchange an item for a new color or size, but the store doesn’t have any in stock.

Another limitation is that items can only be exchanged once within 90 days. If you find yourself with something that doesn’t fit or isn’t what you expected, it may not be worth waiting until the 90 days pass before exchanging it for another one. You could end up paying more in shipping than what the item is worth!

How Can I Exchange An Item Purchased From Walmart?

Exchanges are allowed within 30 days of purchase for most items sold on for an identical item or one of equal or lesser value.

If you would like to exchange an item, please follow these steps:

  • Find the item in your order history and select “Return Item”.
  • Select “Yes” under “Are you returning this item?” If you have other items in your order, please remove them before proceeding with this return request.
  • Select “Yes” under “Is this exchange?”
  • Enter your order number and email address associated with the original order (if you do not know it, please contact Customer Care at 1-800-966-6546). Please note that this must be the same email address used when placing the original order as any changes made after purchase will not be reflected in our system
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Can I Exchange My Item For Cash Instead Of Another Item At Walmart?

The Walmart Money Center will only exchange your item for another item. You cannot get cash back or a cash refund for any item you purchase at Walmart.

The reason why you cannot exchange your item for cash is because the store has a policy that they must have something on hand to give in return. If they did not have anything on hand, then they would be out of business because they could not fulfill their customer’s needs.

How Long Does Walmart’s Exchange Policy Last?

Walmart offers a 90-day return policy for most items. The exceptions are electronics, which have a 14-day return policy, and items that are returned after the 90-day period for a refund will receive in-store credit instead. Additionally, Walmart does not allow exchanges for online purchases made within the last 30 days.

To exchange an item at Walmart, you must bring it to the store with the receipt and original packaging (if possible). You may also be required to present your ID or show a photo ID if your name or address has changed since you purchased the item. If you bought an item online and would like to return it, you can do so by visiting Walmart’s Returns Center online or by calling 1-800-966-6546.


When returning an item that was purchased with a coupon, rebate or gift card, then you will receive a gift card equal to the amount paid minus any applicable fees charged by Walmart or other retailers such as shipping charges incurred when ordering online through their websites. For any questions about our Queryreview article comment down below.

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FAQ’s About Exchange Policy At Walmart

What is the exchange policy at Walmart?

If you are not 100% satisfied with your purchase, you may return it to a Walmart store or by mail. Items must be returned within 90 days of purchase for a full refund.

How long does it take to get a refund?

Once we receive your return, it takes about 7-10 business days to process your refund. You will receive an email confirmation when we have processed your refund.

How can I return or exchange an item?

You can return or exchange any item, for any reason. If you have a receipt, bring it with you to the store. If you don’t have a receipt or if the item is damaged, save the original packaging and contact Customer Care at 1-800-966-6546 for assistance.

How long do I have to return an item?

Walmart has a 90-day return policy on most items purchased at its stores and website. The exceptions are some electronics, which have different policies based on manufacturer returns policies. Check your receipt for details. If an item has been opened or used, it can only be returned if it’s defective.

What if my item was damaged during shipping?

If you receive a damaged product from us, please contact us immediately at 1-800-966-6546 so we can help resolve the issue quickly and conveniently for you.

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