If you’ve ever used DoorDash app, you know that the experience can be hit or miss. Some drivers are friendly, while others seem annoyed when you request something special. To ensure that your food arrives hot and fresh, it’s important that you rate your driver after each delivery.
Drivers are rated by customers on a scale of 1 to 5. To rate your DoorDash driver, tap “Useful” if you would like to give any feedback. This is not required. During the support process, we may ask for specific information from you such as order details or if the driver was on time.
You can rate your driver at any point during the delivery process. To do this, simply click on the three-dot menu located in the upper right corner of your screen and select “Rate my Delivery.” You will be asked to rate your experience before submitting it.
How To Rate DoorDash Driver?
You can rate your DoorDash delivery driver when you’ve completed your order. At the end of your order, you’ll see a message with instructions on how to rate the experience.
You can also go to the Dashboard, click on “Orders,” and then choose the order in question. Here, you will see instructions for rating your driver’s performance.
Once you’ve rated your driver, he or she will receive a notification via email or text message letting them know that they were rated. Here are simple steps to rate your delivery driver on DoorDash App
- Log in to your account from your mobile device.
- Scroll down until you see Your Orders section and tap on it.
- Tap on the order number where you want to leave a review and then tap on the star rating box next to Write A Review.
- Enter how many stars you want to give this order (1-5).
- Tap on Send when done
Do Ratings Affect Delivery Drivers Pay?
Yes, ratings do affect delivery drivers pay. In fact, it is more likely that the delivery driver will get paid less if they have a bad rating. This means that the driver needs to be extra careful with their deliveries.
The reason why ratings are important is because they are used by companies as an indicator of how good their employees are performing and how well they can deliver on promises. The best way for a delivery driver to get great ratings is by making sure that he or she delivers goods in time and as expected.
The faster you can deliver an order, the better your rating will be because customers are less likely to complain about long wait times if their food arrives sooner than expected.
What Is An Elite Dasher On DoorDash?
Dashers are the backbone of the DoorDash business model, and they’re also a big part of what makes the service so successful. Dashers are people who have a car and drive around their town taking orders from restaurants, delivering them to customers, and collecting tips for their effort.
Elite Dashers are those who have gone above and beyond in their commitment to deliver delicious food fast by exceeding their weekly minimum deliveries each week. To become an Elite Dasher, you must complete at least 500 deliveries per week during one calendar month.
Being an Elite Dasher has its perks: higher pay per delivery, a guaranteed daily commute allowance of $5 (which is paid biweekly), free delivery supplies and other perks like free meals at participating restaurants.
How To Rate Driver On DoorDash?
If you’ve ordered from DoorDash’s mobile app, you’ve probably seen the option to rate your driver after the delivery. But what does that mean?
DoorDash drivers can now be rated by customers in a similar way to how Uber and Lyft drivers are rated. The ratings are based on a five-star system, with one star being the lowest rating and five stars being the highest. When you click on “Leave Driver Feedback,” you’ll have the option to select from several different categories:
Friendly: Did your driver greet you in a friendly manner?
Safe: Did your driver arrive on time? Did he/she keep their phone out of sight while driving?
Helpful: Was your food hot when it arrived at your door? Did they deliver all items or just some of them? Did they need help getting out of their car with the food? Were they able to carry everything up stairs without assistance?
Professionalism: How professional was your experience with this driver?
We’re always working to improve the experience, and a big part of that is listening to you. Your feedback helps us see what we’re doing well and where there are opportunities for improvement.
