Best Buy Dead Pixel Policy

Best Buy has a dead pixel policy that covers your device and its manufacturer’s warranty. If you notice dead pixels on your screen, you can return the item to the store for a replacement or refund.

If you have purchased an extended warranty from Best Buy, however, you will need to file a claim with them directly.

You can also take advantage of their 30-day money back guarantee if you are not satisfied with the product after purchase.

Does Best Buy Warranty Cover Dead Pixels?

Yes, Best Buy will cover your warranty if you have a dead pixel, but only up to two dead pixels. If you have more than two dead pixels, they will not cover it. This is according to their official policy.

This is not uncommon among many companies that sell electronics and other items that might have a warranty. They will only cover up to two dead pixels (or other problems) on any given item that you purchase from them.

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Does Best Buy Accept Returns For Dead Pixels?

Yes. If you purchased an item from Best Buy and it has a dead pixel, the store will accept returns. However, there are some terms and conditions that must be met before you can return the product.

Dead pixels are a common problem with LCD screens that occur during manufacturing and do not necessarily mean that the product is defective or not working properly. A dead pixel is a small spot on your display that does not turn on when you power up your device or turn on the screen.

The term “dead” refers to the fact that these pixels do not receive any power from the display and therefore do not light up or change color when activated by other elements of the screen. If your device has a dead pixel, then it will typically be black or white instead of colored like other pixels around it.

Does Best Buy Cover Accidental Damages Causing Dead Pixels?

Yes, Best Buy covers accidental damage. This includes dead pixels and other kinds of screen damage.

The terms of the warranty are listed on and may vary by product and brand. The terms in this article apply to all products except those sold as refurbished or second-hand. You may be able to find more information about the terms associated with a specific item by entering the model number into our search bar link here:

If you have any questions about whether your purchase qualifies for accidental damage protection, call us at 1-888-BEST-BUY (1-888-237-8289).

Does Geek Squad Protection Cover Dead Pixels?

Yes, Geek Squad Protection covers dead pixels on a new TV.

To get the most out of your Geek Squad Protection plan, make sure to register your purchase within 30 days of making the purchase. If you don’t register within 30 days, you may lose some or all of your coverage.

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How Many Dead Pixels Are Acceptable At Best Buy?

It depends on the size of your screen and what type of display technology it uses.

LCD screens typically have more dead pixels than plasma screens due to manufacturing differences in the manufacturing process used by different companies. If there is one thing that LCD manufacturers do right, it’s producing displays with fewer dead pixels than plasma displays because of these differences in manufacturing processes and design flaws that cause more problems for LCD displays over time than for plasma displays (which we will discuss later).

While there are no industry standards for what constitutes an acceptable number of dead pixels on an LCD display, most manufacturers will offer some sort of warranty.

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