{"id":9857,"date":"2022-08-29T15:48:52","date_gmt":"2022-08-29T10:18:52","guid":{"rendered":"https:\/\/queryreview.com\/?p=9857"},"modified":"2022-08-29T15:48:59","modified_gmt":"2022-08-29T10:18:59","slug":"walmart-customer-service-manager","status":"publish","type":"post","link":"https:\/\/queryreview.com\/walmart-customer-service-manager\/","title":{"rendered":"Walmart Customer Service Manager\u00a0(Job, Duties, Pay, How To Apply, Hours)"},"content":{"rendered":"<div class=\"7a149458a0055eb56b1750592e270206\" data-index=\"1\" style=\"float: none; margin:10px 0 10px 0; text-align:center;\">\n<script async src=\"https:\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js?client=ca-pub-5086515858202964\"\r\n     crossorigin=\"anonymous\"><\/script>\r\n<!-- QueryReview -->\r\n<ins class=\"adsbygoogle\"\r\n     style=\"display:block\"\r\n     data-ad-client=\"ca-pub-5086515858202964\"\r\n     data-ad-slot=\"1821554149\"\r\n     data-ad-format=\"auto\"\r\n     data-full-width-responsive=\"true\"><\/ins>\r\n<script>\r\n     (adsbygoogle = window.adsbygoogle || []).push({});\r\n<\/script>\n<\/div>\n\n<p><strong>The Customer Service Manager is responsible for the customer service function of the Walmart store.<\/strong> The job is varied and demanding, but also rewarding. The manager must be able to multitask and manage multiple tasks at once, while still keeping up with customer needs.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/queryreview.com\/wp-content\/uploads\/2022\/08\/Walmart-Customer-Service-Manager-Job-Duties-Pay-How-To-Apply-Hours-1024x683.jpg\" alt=\"Customer Service Manager At Walmart solving the issues of customers through laptop and having headset to sitting in the desk along with telephone and many files.\" class=\"wp-image-9902\" srcset=\"https:\/\/queryreview.com\/wp-content\/uploads\/2022\/08\/Walmart-Customer-Service-Manager-Job-Duties-Pay-How-To-Apply-Hours-1024x683.jpg 1024w, https:\/\/queryreview.com\/wp-content\/uploads\/2022\/08\/Walmart-Customer-Service-Manager-Job-Duties-Pay-How-To-Apply-Hours-300x200.jpg 300w, https:\/\/queryreview.com\/wp-content\/uploads\/2022\/08\/Walmart-Customer-Service-Manager-Job-Duties-Pay-How-To-Apply-Hours-768x512.jpg 768w, https:\/\/queryreview.com\/wp-content\/uploads\/2022\/08\/Walmart-Customer-Service-Manager-Job-Duties-Pay-How-To-Apply-Hours.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption>Customer Service Manager At Walmart solving the issues of customers through laptop and having headset to sitting in the desk along with telephone and many files.<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">What Does A  Customer Service Manager Do?<\/h3>\n\n\n\n<p><strong>The Walmart customer service manager is a key position in the company. This person is responsible for overseeing all customer service, including the hiring and training of new employees, as well as managing existing employees.<\/strong><\/p>\n\n\n\n<p> A  customer service manager is also responsible for ensuring that each store has <a href=\"https:\/\/twitter.com\/walmart\/status\/1422595189126963202?lang=en\">enough staff to handle customer needs and that those employees are trained appropriately.<\/a><\/p>\n\n\n\n<p>train and manage employees who provide customer service in one or more locations. This may include providing training on new products or services, or on how to handle certain situations that may arise during your shift.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How Much Does A  Customer Service Manager Get Paid?<\/h3>\n\n\n\n<p><strong>The average salary for a  customer service manager is about $63,000 per year. This includes those who work part-time and full-time positions within the company.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/www.indeed.com\/q-Walmart-Position-With-l-Kentucky-jobs.html?vjk=e13254fae897c7f1\">The range of salaries for this position can vary based on location and experience level of the employee.<\/a> For example, those working in smaller locations or who have less experience may make less than their counterparts working in larger cities or with more experience.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What Are The Duties Of A Customer Service Manager?<\/h3>\n\n\n\n<p><strong>A customer service manager is responsible for managing all customer service issues that happen in their store including answering phone calls and emails, serving customers in-store, <\/strong>and resolving any problems that may arise during the course of normal business operations.<\/p>\n\n\n\n<p>The first thing that you need to know about being a <strong>customer service manager is how important it is for them to be able to communicate effectively with their employees as well as their customers. <\/strong><\/p>\n\n\n\n<p>You must be able to speak clearly so that they can understand you when giving them instructions or asking them questions about anything <a href=\"https:\/\/www.lawinsider.com\/clause\/walmart-responsibilities\">related to your department&#8217;s responsibilities such as sales projections or inventory levels.<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How Many Hours Do Customer Service Managers Work Per Week?<\/h3>\n\n\n\n<p><strong>The average work week for a customer service manager at Walmart is 35 hours, according to PayScale.<\/strong> This can vary by department and is subject to change depending on the individual&#8217;s performance, availability and other factors. For example, managers in the electronics department often work longer hours because of the higher volume of customers during the holidays.<\/p>\n\n\n\n<p>Walmart managers are also expected to work on weekends and holidays when necessary. However, some managers may not be required to work more than 40 hours per week if they have an assistant manager who can cover their shifts when they are not available.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How Do You Apply To Be A Customer Service Manager?<\/h3>\n\n\n\n<p><strong>To apply for a Customer Service Manager position at Walmart, you need to meet certain qualifications. These include:<\/strong><\/p>\n\n\n\n<ul><li>Being at least 18 years old (some states require 21).<\/li><li>Having a high school diploma or equivalent.<\/li><li>Having 3 years of related experience in customer service or retail management, or any combination of education and experience totaling 6 years.<\/li><li>Passing a background check and drug test.<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Conclusion<\/h3>\n\n\n\n<p><strong>The role of a Customer Service Manager is very important in ensuring that all customers have a positive experience when shopping at a Walmart store.<\/strong> The first thing that a customer does when entering a Walmart store is speak to an associate about their needs or questions about products being sold at the store. For any questions about our Queryreview article comment down below.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">FAQ&#8217;s About <\/h3>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1661621949104\"><strong class=\"schema-faq-question\">What is the Customer Service Manager job?<\/strong> <p class=\"schema-faq-answer\"><strong>The Customer Service Manager is responsible for supervising the people who work in the customer service department.<\/strong><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1661700849281\"><strong class=\"schema-faq-question\">What does a Customer Service Manager do?<\/strong> <p class=\"schema-faq-answer\"><strong>A Customer Service Manager supervises their staff members and makes sure that they are trained properly so that they know what to do when assisting customers with their questions or concerns.<\/strong><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1661701038029\"><strong class=\"schema-faq-question\">How does Walmart train new managers?<\/strong> <p class=\"schema-faq-answer\"><strong>Walmart provides its employees with training on how to be an effective manager in order to help them succeed in their career path.<\/strong><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1661701066044\"><strong class=\"schema-faq-question\">What are the qualifications for a  customer service manager position?<\/strong> <p class=\"schema-faq-answer\"><strong>Walmart has a variety of different positions available for their customer service managers. You must have at least 2 years of customer service experience and be able to communicate effectively with customers.<\/strong><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1661701078822\"><strong class=\"schema-faq-question\">How long does it take to become a  Customer Service Manager?<\/strong> <p class=\"schema-faq-answer\"><strong>It takes about 4 months on average to get trained up as a customer service manager. The training is intense and extensive, so you need to be prepared for that.<\/strong><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1661701143036\"><strong class=\"schema-faq-question\">What is the salary for a  Customer Service Manager?<\/strong> <p class=\"schema-faq-answer\"><strong>The average salary for a customer service manager is about $63,000 per year. This includes those who work part-time and full-time positions within the company.<\/strong><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1661701169838\"><strong class=\"schema-faq-question\">What do customers say about Walmart&#8217;s customer service?<\/strong> <p class=\"schema-faq-answer\"><strong>Walmart offers a wide range of products that are affordable and convenient. The chain has a reputation for offering exceptional customer service, but this doesn&#8217;t mean your experience will always be positive.<\/strong><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1661701430901\"><strong class=\"schema-faq-question\">What does a typical day look like for a customer service manager?<\/strong> <p class=\"schema-faq-answer\"><strong>A typical day includes overseeing the work of the customer service team, resolving escalated issues from customers, and training new employees.<\/strong><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1661701458337\"><strong class=\"schema-faq-question\">What skills do I need to be successful in this role?]<\/strong> <p class=\"schema-faq-answer\"><strong>You need strong communication skills, leadership skills, and problem-solving skills.<\/strong><\/p> <\/div> <\/div>\n\n<div style=\"font-size: 0px; height: 0px; line-height: 0px; margin: 0; padding: 0; clear: both;\"><\/div>","protected":false},"excerpt":{"rendered":"<p>The Customer Service Manager is responsible for the customer service function of the Walmart store. The job is varied and demanding, but also rewarding. The manager must be able to multitask and manage multiple tasks at once, while still keeping up with customer needs. What Does A Customer Service Manager Do? The Walmart customer service &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/queryreview.com\/walmart-customer-service-manager\/\"> <span class=\"screen-reader-text\">Walmart Customer Service Manager\u00a0(Job, Duties, Pay, How To Apply, Hours)<\/span> Read More \u00bb<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"","footnotes":""},"categories":[106],"tags":[189],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Walmart Customer Service Manager\u00a0(Job, Duties, Pay)<\/title>\n<meta name=\"description\" content=\"The Walmart customer service manager is a key position in the company. This person is responsible for overseeing all customer service, including the hiring and training of new employees, as well as managing existing employees.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/queryreview.com\/walmart-customer-service-manager\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Walmart Customer Service Manager\u00a0(Job, Duties, Pay)\" \/>\n<meta property=\"og:description\" content=\"The Walmart customer service manager is a key position in the company. This person is responsible for overseeing all customer service, including the hiring and training of new employees, as well as managing existing employees.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/queryreview.com\/walmart-customer-service-manager\/\" \/>\n<meta property=\"og:site_name\" content=\"QueryReview\" \/>\n<meta property=\"article:published_time\" content=\"2022-08-29T10:18:52+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-08-29T10:18:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/queryreview.com\/wp-content\/uploads\/2022\/08\/Walmart-Customer-Service-Manager-Job-Duties-Pay-How-To-Apply-Hours-1024x683.jpg\" \/>\n<meta name=\"author\" content=\"Padmaja Kamesh\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Padmaja Kamesh\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/\"},\"author\":{\"name\":\"Padmaja Kamesh\",\"@id\":\"https:\/\/queryreview.com\/#\/schema\/person\/3f6bf80b82cbc86bac0dce25db633475\"},\"headline\":\"Walmart Customer Service Manager\u00a0(Job, Duties, Pay, How To Apply, Hours)\",\"datePublished\":\"2022-08-29T10:18:52+00:00\",\"dateModified\":\"2022-08-29T10:18:59+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/\"},\"wordCount\":926,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/queryreview.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/queryreview.com\/wp-content\/uploads\/2022\/08\/Walmart-Customer-Service-Manager-Job-Duties-Pay-How-To-Apply-Hours-1024x683.jpg\",\"keywords\":[\"Walmart employees\"],\"articleSection\":[\"Walmart\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#respond\"]}]},{\"@type\":[\"WebPage\",\"FAQPage\"],\"@id\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/\",\"url\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/\",\"name\":\"Walmart Customer Service Manager\u00a0(Job, Duties, Pay)\",\"isPartOf\":{\"@id\":\"https:\/\/queryreview.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/queryreview.com\/wp-content\/uploads\/2022\/08\/Walmart-Customer-Service-Manager-Job-Duties-Pay-How-To-Apply-Hours-1024x683.jpg\",\"datePublished\":\"2022-08-29T10:18:52+00:00\",\"dateModified\":\"2022-08-29T10:18:59+00:00\",\"description\":\"The Walmart customer service manager is a key position in the company. This person is responsible for overseeing all customer service, including the hiring and training of new employees, as well as managing existing employees.\",\"breadcrumb\":{\"@id\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#breadcrumb\"},\"mainEntity\":[{\"@id\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661621949104\"},{\"@id\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661700849281\"},{\"@id\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701038029\"},{\"@id\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701066044\"},{\"@id\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701078822\"},{\"@id\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701143036\"},{\"@id\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701169838\"},{\"@id\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701430901\"},{\"@id\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701458337\"}],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/queryreview.com\/walmart-customer-service-manager\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#primaryimage\",\"url\":\"https:\/\/queryreview.com\/wp-content\/uploads\/2022\/08\/Walmart-Customer-Service-Manager-Job-Duties-Pay-How-To-Apply-Hours.jpg\",\"contentUrl\":\"https:\/\/queryreview.com\/wp-content\/uploads\/2022\/08\/Walmart-Customer-Service-Manager-Job-Duties-Pay-How-To-Apply-Hours.jpg\",\"width\":1200,\"height\":800,\"caption\":\"Walmart Customer Service Manager\u00a0(Job, Duties, Pay, How To Apply, Hours)\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/queryreview.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Walmart Customer Service Manager\u00a0(Job, Duties, Pay, How To Apply, Hours)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/queryreview.com\/#website\",\"url\":\"https:\/\/queryreview.com\/\",\"name\":\"QueryReview\",\"description\":\"Discover Daily Queries in One Place\",\"publisher\":{\"@id\":\"https:\/\/queryreview.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/queryreview.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/queryreview.com\/#organization\",\"name\":\"QueryReview\",\"url\":\"https:\/\/queryreview.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/queryreview.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/queryreview.com\/wp-content\/uploads\/2022\/06\/Query-Review.png\",\"contentUrl\":\"https:\/\/queryreview.com\/wp-content\/uploads\/2022\/06\/Query-Review.png\",\"width\":180,\"height\":60,\"caption\":\"QueryReview\"},\"image\":{\"@id\":\"https:\/\/queryreview.com\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/queryreview.com\/#\/schema\/person\/3f6bf80b82cbc86bac0dce25db633475\",\"name\":\"Padmaja Kamesh\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/queryreview.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/edf2cf820ba43cf8458cec76869a450b?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/edf2cf820ba43cf8458cec76869a450b?s=96&d=mm&r=g\",\"caption\":\"Padmaja Kamesh\"},\"description\":\"Padmaja is an avid reader who loves books, journals, magazines, and novels. She enjoys using her imagination to create stories in her mind, and she is always looking for new and interesting ways to express herself.\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661621949104\",\"position\":1,\"url\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661621949104\",\"name\":\"What is the Customer Service Manager job?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<strong>The Customer Service Manager is responsible for supervising the people who work in the customer service department.<\/strong>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661700849281\",\"position\":2,\"url\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661700849281\",\"name\":\"What does a Customer Service Manager do?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<strong>A Customer Service Manager supervises their staff members and makes sure that they are trained properly so that they know what to do when assisting customers with their questions or concerns.<\/strong>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701038029\",\"position\":3,\"url\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701038029\",\"name\":\"How does Walmart train new managers?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<strong>Walmart provides its employees with training on how to be an effective manager in order to help them succeed in their career path.<\/strong>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701066044\",\"position\":4,\"url\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701066044\",\"name\":\"What are the qualifications for a customer service manager position?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<strong>Walmart has a variety of different positions available for their customer service managers. You must have at least 2 years of customer service experience and be able to communicate effectively with customers.<\/strong>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701078822\",\"position\":5,\"url\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701078822\",\"name\":\"How long does it take to become a Customer Service Manager?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<strong>It takes about 4 months on average to get trained up as a customer service manager. The training is intense and extensive, so you need to be prepared for that.<\/strong>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701143036\",\"position\":6,\"url\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701143036\",\"name\":\"What is the salary for a Customer Service Manager?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<strong>The average salary for a customer service manager is about $63,000 per year. This includes those who work part-time and full-time positions within the company.<\/strong>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701169838\",\"position\":7,\"url\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701169838\",\"name\":\"What do customers say about Walmart's customer service?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<strong>Walmart offers a wide range of products that are affordable and convenient. The chain has a reputation for offering exceptional customer service, but this doesn't mean your experience will always be positive.<\/strong>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701430901\",\"position\":8,\"url\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701430901\",\"name\":\"What does a typical day look like for a customer service manager?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<strong>A typical day includes overseeing the work of the customer service team, resolving escalated issues from customers, and training new employees.<\/strong>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701458337\",\"position\":9,\"url\":\"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701458337\",\"name\":\"What skills do I need to be successful in this role?]\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<strong>You need strong communication skills, leadership skills, and problem-solving skills.<\/strong>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Walmart Customer Service Manager\u00a0(Job, Duties, Pay)","description":"The Walmart customer service manager is a key position in the company. This person is responsible for overseeing all customer service, including the hiring and training of new employees, as well as managing existing employees.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/queryreview.com\/walmart-customer-service-manager\/","og_locale":"en_US","og_type":"article","og_title":"Walmart Customer Service Manager\u00a0(Job, Duties, Pay)","og_description":"The Walmart customer service manager is a key position in the company. This person is responsible for overseeing all customer service, including the hiring and training of new employees, as well as managing existing employees.","og_url":"https:\/\/queryreview.com\/walmart-customer-service-manager\/","og_site_name":"QueryReview","article_published_time":"2022-08-29T10:18:52+00:00","article_modified_time":"2022-08-29T10:18:59+00:00","og_image":[{"url":"https:\/\/queryreview.com\/wp-content\/uploads\/2022\/08\/Walmart-Customer-Service-Manager-Job-Duties-Pay-How-To-Apply-Hours-1024x683.jpg"}],"author":"Padmaja Kamesh","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Padmaja Kamesh","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#article","isPartOf":{"@id":"https:\/\/queryreview.com\/walmart-customer-service-manager\/"},"author":{"name":"Padmaja Kamesh","@id":"https:\/\/queryreview.com\/#\/schema\/person\/3f6bf80b82cbc86bac0dce25db633475"},"headline":"Walmart Customer Service Manager\u00a0(Job, Duties, Pay, How To Apply, Hours)","datePublished":"2022-08-29T10:18:52+00:00","dateModified":"2022-08-29T10:18:59+00:00","mainEntityOfPage":{"@id":"https:\/\/queryreview.com\/walmart-customer-service-manager\/"},"wordCount":926,"commentCount":0,"publisher":{"@id":"https:\/\/queryreview.com\/#organization"},"image":{"@id":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#primaryimage"},"thumbnailUrl":"https:\/\/queryreview.com\/wp-content\/uploads\/2022\/08\/Walmart-Customer-Service-Manager-Job-Duties-Pay-How-To-Apply-Hours-1024x683.jpg","keywords":["Walmart employees"],"articleSection":["Walmart"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/queryreview.com\/walmart-customer-service-manager\/#respond"]}]},{"@type":["WebPage","FAQPage"],"@id":"https:\/\/queryreview.com\/walmart-customer-service-manager\/","url":"https:\/\/queryreview.com\/walmart-customer-service-manager\/","name":"Walmart Customer Service Manager\u00a0(Job, Duties, Pay)","isPartOf":{"@id":"https:\/\/queryreview.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#primaryimage"},"image":{"@id":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#primaryimage"},"thumbnailUrl":"https:\/\/queryreview.com\/wp-content\/uploads\/2022\/08\/Walmart-Customer-Service-Manager-Job-Duties-Pay-How-To-Apply-Hours-1024x683.jpg","datePublished":"2022-08-29T10:18:52+00:00","dateModified":"2022-08-29T10:18:59+00:00","description":"The Walmart customer service manager is a key position in the company. This person is responsible for overseeing all customer service, including the hiring and training of new employees, as well as managing existing employees.","breadcrumb":{"@id":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#breadcrumb"},"mainEntity":[{"@id":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661621949104"},{"@id":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661700849281"},{"@id":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701038029"},{"@id":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701066044"},{"@id":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701078822"},{"@id":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701143036"},{"@id":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701169838"},{"@id":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701430901"},{"@id":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701458337"}],"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/queryreview.com\/walmart-customer-service-manager\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#primaryimage","url":"https:\/\/queryreview.com\/wp-content\/uploads\/2022\/08\/Walmart-Customer-Service-Manager-Job-Duties-Pay-How-To-Apply-Hours.jpg","contentUrl":"https:\/\/queryreview.com\/wp-content\/uploads\/2022\/08\/Walmart-Customer-Service-Manager-Job-Duties-Pay-How-To-Apply-Hours.jpg","width":1200,"height":800,"caption":"Walmart Customer Service Manager\u00a0(Job, Duties, Pay, How To Apply, Hours)"},{"@type":"BreadcrumbList","@id":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/queryreview.com\/"},{"@type":"ListItem","position":2,"name":"Walmart Customer Service Manager\u00a0(Job, Duties, Pay, How To Apply, Hours)"}]},{"@type":"WebSite","@id":"https:\/\/queryreview.com\/#website","url":"https:\/\/queryreview.com\/","name":"QueryReview","description":"Discover Daily Queries in One Place","publisher":{"@id":"https:\/\/queryreview.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/queryreview.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/queryreview.com\/#organization","name":"QueryReview","url":"https:\/\/queryreview.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/queryreview.com\/#\/schema\/logo\/image\/","url":"https:\/\/queryreview.com\/wp-content\/uploads\/2022\/06\/Query-Review.png","contentUrl":"https:\/\/queryreview.com\/wp-content\/uploads\/2022\/06\/Query-Review.png","width":180,"height":60,"caption":"QueryReview"},"image":{"@id":"https:\/\/queryreview.com\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/queryreview.com\/#\/schema\/person\/3f6bf80b82cbc86bac0dce25db633475","name":"Padmaja Kamesh","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/queryreview.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/edf2cf820ba43cf8458cec76869a450b?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/edf2cf820ba43cf8458cec76869a450b?s=96&d=mm&r=g","caption":"Padmaja Kamesh"},"description":"Padmaja is an avid reader who loves books, journals, magazines, and novels. She enjoys using her imagination to create stories in her mind, and she is always looking for new and interesting ways to express herself."},{"@type":"Question","@id":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661621949104","position":1,"url":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661621949104","name":"What is the Customer Service Manager job?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>The Customer Service Manager is responsible for supervising the people who work in the customer service department.<\/strong>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661700849281","position":2,"url":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661700849281","name":"What does a Customer Service Manager do?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>A Customer Service Manager supervises their staff members and makes sure that they are trained properly so that they know what to do when assisting customers with their questions or concerns.<\/strong>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701038029","position":3,"url":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701038029","name":"How does Walmart train new managers?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>Walmart provides its employees with training on how to be an effective manager in order to help them succeed in their career path.<\/strong>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701066044","position":4,"url":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701066044","name":"What are the qualifications for a customer service manager position?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>Walmart has a variety of different positions available for their customer service managers. You must have at least 2 years of customer service experience and be able to communicate effectively with customers.<\/strong>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701078822","position":5,"url":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701078822","name":"How long does it take to become a Customer Service Manager?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>It takes about 4 months on average to get trained up as a customer service manager. The training is intense and extensive, so you need to be prepared for that.<\/strong>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701143036","position":6,"url":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701143036","name":"What is the salary for a Customer Service Manager?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>The average salary for a customer service manager is about $63,000 per year. This includes those who work part-time and full-time positions within the company.<\/strong>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701169838","position":7,"url":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701169838","name":"What do customers say about Walmart's customer service?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>Walmart offers a wide range of products that are affordable and convenient. The chain has a reputation for offering exceptional customer service, but this doesn't mean your experience will always be positive.<\/strong>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701430901","position":8,"url":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701430901","name":"What does a typical day look like for a customer service manager?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>A typical day includes overseeing the work of the customer service team, resolving escalated issues from customers, and training new employees.<\/strong>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701458337","position":9,"url":"https:\/\/queryreview.com\/walmart-customer-service-manager\/#faq-question-1661701458337","name":"What skills do I need to be successful in this role?]","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>You need strong communication skills, leadership skills, and problem-solving skills.<\/strong>","inLanguage":"en-US"},"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/queryreview.com\/wp-json\/wp\/v2\/posts\/9857"}],"collection":[{"href":"https:\/\/queryreview.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/queryreview.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/queryreview.com\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/queryreview.com\/wp-json\/wp\/v2\/comments?post=9857"}],"version-history":[{"count":0,"href":"https:\/\/queryreview.com\/wp-json\/wp\/v2\/posts\/9857\/revisions"}],"wp:attachment":[{"href":"https:\/\/queryreview.com\/wp-json\/wp\/v2\/media?parent=9857"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/queryreview.com\/wp-json\/wp\/v2\/categories?post=9857"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/queryreview.com\/wp-json\/wp\/v2\/tags?post=9857"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}